Returns & Exchanges
Wittner is committed to ensuring you love your new shoes, offering a seamless 30-day return policy for items in original, unworn condition. Whether you need a different size or a full refund, our streamlined process makes your shopping experience effortless.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Place your unworn shoes in their original Wittner box and secure them inside a mailing bag to protect the packaging during transit.
Label and Post
Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized post office or collection point.
Processing and Refund
Once our quality control team receives and inspects your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing